Refund Policy
If your crew hates it, we make it right.
Stymie is free during early access. The policy below applies if you have paid a trip fee.
Stymie offers a 30-day refund on the trip fee, subject to the conditions below. If you paid for a trip and you or your crew aren't happy with how it's going, email kyle@stymiegolf.co within 30 days of the charge and we'll refund the fee in full. Include your trip name and charge date so we can find the payment.
We'll keep your trip data exactly as it was: scores, photos, recap, and the URL all stay where you left them. The refund covers the $50 fee, not anything you spent on tee times, lodging, or travel.
How to request a refund
- Email kyle@stymiegolf.co from the address on your commissioner account.
- Tell us the trip name and the date of the charge.
- We initiate the refund to the original payment method within 5 business days. After that, it may take 5 to 10 business days to appear, depending on your bank.
The fine print
- The 30-day window starts at the time of the original charge, not at the start of the trip.
- One refund per commissioner account; the policy is meant to cover real buyer's remorse, not season-long round-tripping.
- We may decline refund requests that look like fraud or abuse.
Questions? Email kyle@stymiegolf.co. We answer every message.